Business Communication

Workforce Skills

icon
Duration:
4 hours
icon
Max Attendee:
12
icon
Min Attendee:
3
icon
Certification:
No
icon
Pass/Fail:
No

Topics covered include:

  • Business Writing- Why Write?,
  • Five C’s of Business Writing,
  • Grammar- Sentences and sentence types,
  • Punctuation,
  • SEA Formula,
  • Focus Statements,
  • Writing Business Letters,
  • Writing Reports, and Netiquette- Ten practices of business email,
  • Parts of an email,
  • Guidelines for email messages,
  • Email Etiquette

The learning objective of this module is to learn the value of good written communication.  Participants will learn how to write so their message is clear, concise, complete, and correct.  They will understand the proper format for memos, reports, and electronic communication

NA
icon
Duration:
4 hours
icon
Max Attendee:
12
icon
Min Attendee:
3
icon
Certification:
No
icon
Pass/Fail:
No