Business Communication

Workforce Skills

Duration:

4 hours

Max Attendee:

Min Attendee:

Certification:

Pass/Fail:

What do most great employees have in common? Stellar communication skills.
In this course, you’ll learn why having excellent communication skills is so important in the workplace, and how you can improve yours.

In this course, you will
• Recognize the importance of effective communication in business.
• Role play to demonstrate how effective communication can resolve conflict.
• Identify the traits of an ethical communicator
• Identify strategies to improve verbal and nonverbal communication
• Role play a conversation to choose the best way to start a conversation.
• Evaluate the best method to show active listening in a scenario.
• Evaluate the purpose of written communication in a scenario.
• Practice effective business communication by evaluating varied business communication scenarios.

Interpersonal Communication: The Fundamentals

Duration:

4 hours