Workforce Behaviors

Workforce Skills

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Duration:
4 hours
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Max Attendee:
12
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Min Attendee:
3
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Certification:
No
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Pass/Fail:
No

The workplace behaviors course consists of the following subjects:

  1. Personality Style Inventory (PSI) Theory
    1. Extroverted or Introverted
    2. Sensing or Intuitive
    3. Thinking or Feeling
    4. Judging or Perceiving
  2. Sixteen Styles
    1. ENFJ
    2. ENFP
    3. ENTJ
    4. ENTP
    5. ESFJ
    6. ESFP
    7. ESTJ
    8. ESTP
    9. INFJ
    10. INFP
    11. INTJ
    12. INTP
    13. ISFJ
    14. ISFP
    15. ISTJ
    16. ISTP
  3. Personality Style Inventory
    1. Personality Style Inventory Scoring Sheet
  4.  Diversity
    1. Advantages
    2. Obvious Differences
    3. Not As Obvious Differences
    4. Impact on Business Initiative
    5. Barriers to Diversity
    6. Managing Diversity
  5. Workplace Etiquette
    1. What Is Workplace Etiquette?
    2. What Does It Include?
    3. Telephone Etiquette
    4. Email Etiquette
  6. Conflict Management
    1. Conflict Exists
    2. How Do We Handle Conflict?
    3. Conflict Management Styles Quiz

The learning objective of this course is to help participants learn how to collaborate with others. By understanding personality styles, diversity, workplace etiquette and managing conflict, participants will learn how teams work together instead of against each other and the difference teamwork makes in the success of a company.

NA
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Duration:
4 hours
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Max Attendee:
12
icon
Min Attendee:
3
icon
Certification:
No
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Pass/Fail:
No

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